Terms of Service
Last updated: January 1, 2026
1. Acceptance of Terms
By using signbro.nyc, you agree to these Terms of Service. If you do not agree, please do not use our website or services.
2. Products & Services
SignBro LLC designs, manufactures, and installs custom storefront signage in the Brooklyn, NY area. All signs are custom-made to your specifications. Colors shown on screen are approximate — actual paint and LED colors may vary slightly from digital previews.
3. Pricing & Payment
All prices are in US Dollars (USD) and are estimates until confirmed by our team. Final pricing may vary based on site conditions, installation complexity, or design changes. NYC sales tax (8.875%) applies to all orders. We accept major credit cards and offer split payment plans (50%, 75%, or 100% upfront).
4. Orders & Production
Once an order is confirmed and payment is received, production begins. Standard production time is 10-15 business days for most sign types. Custom or complex orders may take longer. You may cancel an order for a full refund before production begins (status: "Received"). Once production starts, cancellations are subject to a restocking fee of up to 50%.
5. Installation
Installation services are available in the NYC metro area. Installation quotes are estimates and may change after on-site inspection. SignBro is not responsible for delays caused by building management, permit issues, or weather conditions. NYC DOB permits, where required, are the responsibility of the property owner unless purchased through SignBro.
6. Warranty
All signs come with a 2-year warranty against manufacturing defects. LED components are warranted for 3 years. Warranty does not cover damage from improper installation (if not installed by SignBro), vandalism, extreme weather events, or normal wear and tear. Warranty claims must be submitted via email with photos of the issue.
7. Limitation of Liability
SignBro LLC liability is limited to the purchase price of the product. We are not responsible for indirect, incidental, or consequential damages including lost business or revenue resulting from sign failure, installation delays, or permit issues.
8. Governing Law
These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of Kings County (Brooklyn), New York.
Questions about this policy? Contact us at hello@signbro.nyc