Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us: name, email address, phone number, shipping/installation address, and payment method details (last 4 digits only — we never store full card numbers). We also collect sign configuration data you create using our configurator.
2. How We Use Your Information
We use your information to: process and fulfill orders, communicate about your order status, provide customer support, improve our products and services, and send marketing communications (only with your consent, and you can opt out at any time).
3. Information Sharing
We do not sell your personal information. We share information only with: payment processors (Stripe) to process transactions, shipping carriers to deliver your signs, and installation contractors when you purchase installation services. All partners are contractually required to protect your data.
4. Data Security
We use industry-standard security measures including encrypted connections (TLS/SSL), hashed passwords (bcrypt), and secure JWT authentication. Payment card data is handled exclusively by our PCI-compliant payment processor — we never store full card numbers on our servers.
5. Cookies & Local Storage
We use essential cookies and browser local storage to keep you signed in, remember your language preference, and save your shopping cart. We do not use third-party tracking cookies.
6. Your Rights
You can request to view, update, or delete your personal data at any time by contacting us at hello@signbro.nyc. If you have an account, you can manage most of your data directly from the Profile tab in your account.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.
Questions about this policy? Contact us at hello@signbro.nyc